The Deposit Account Administrator/CRC Specialist oversees JBT overdraft processes including Overdraft Privilege program, Fresh Start, overdraft monitoring, client contact, overdraft approvals and all related compliance and regulatory functions, policies and procedures. Responsible to develop and maintain proactive sales and service culture for Jonestown Bank & Trust Co. while providing technical, procedural and general support for JBT branch staff. Serve as a point person to directly or indirectly enhance customer relationships and to provide high quality service and problem solving skills for both routine and non-routine customer transactions.
Requirements
- High School Diploma or equivalent
- Excellent written, verbal and telephone presentation and communication skills
- Ability to work across job functions and responsibilities to facilitate client and employee loyalty
- Account opening knowledge and skills to include business accounts, IRAs and complex situations
- Relationship building skills
- JBT branch operations skills and knowledge-systems, cash ordering, eBanking, alarm testing, etc.
- Proficient mathematics skills
- Ability to operate standard office equipment and proficiency MS Word, Excel, and Outlook applications
- JBT Employment Application, found on our website at www.jbt.bank
