- ~Provide timely and courteous customer service.
- ~Process customer transactions in a professional, accurate, and efficient manner.
- ~Exemplify FCCB’s standard of delivering exceptional customer service every time.
- ~Assess customer's financial needs and suggest Bank services and products.
- ~Actively participate in and promote the Bank’s sales culture and referral programs.
- ~Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner.
- ~Follow proper procedures and complete tasks in compliance with banking regulations.
- ~Identify customer needs and develop solutions to exceed customer goals and expectations.
- ~Constructively interact with co-workers.
There are four levels within the Universal Associate role. The Universal Associate I (Teller/New Accounts):
- ~Processes transactions and handles cash, vault, ATM responsibilities, etc. as outlined above.
- ~Opens and maintains deposit accounts for consumers and businesses.
- ~Completes all necessary maintenance on customer accounts.
HOURS will average approximately 30 per week and will include working some Saturdays. This position is budgeted for 1,547 hours per year.
First Citizens Community Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status or characteristic.
