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Friday, March 22, 2019Business Development

Business RT: Customer Experience - the Critical Difference

Business RT: Customer Experience - the Critical Difference

Please join this month's Business Roundtable as we present:

The Customer Experience - The Critical Difference


What do your customers, clients, vendors experience when they interact with you or others in your company? Find out how to make things even better. Presented by Tom Burgum, a seasoned CEO mentor with SCORE. Before retiring, Tom was Director of Sales Excellence for Armstrong Ceilings (domestic and international sales process development, implementation and training) and worked in North America, Europe and Asia.


This presentation is free to Chamber members and is part of our monthly Business Roundtable workshop.

Lunch is provided courtesy of Dominos Pizza, Lebanon. Drinks are provided by the Chamber.

While the roundtable is free, registration is requested.


Business Roundtable Annual Schedule:

4/26 - Millennials VS Gen X - THE JEOPARDY MATCH, presented by Amanda Hoover, training specialist, BELCO Federal Credit Union

5/24 - The One Page Business Plan, presented by Jerry Glenn, SCORE Mentor

6/28 - Employee Benefits & Handbook Review, presented by Sage Schott Reed, The Assessment Network


8/23 - Working With the Government, Small Business Administration

9/27 - Legal Issues for Small Businesses, presented by attorney Peggy Morcom, Buzgon Davis Law Offices

10/25 - Marketing 101, Joann Davis Brayman

11/22 - Small Business Accounting and Taxes

12/20 - Getting Ready for Twenty Twenty.



Friday, March 22, 2019 12:00 PM thru 01:00 PM
Lebanon Valley Chamber of Commerce
604 Cumberland Street

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